Frequently asked questions

You will find prices and available times under “Play now”. There you choose a time and your group size, click “Next” and pay online straight away.

At Sophienstraße a room costs €32 per person, at least €128 per group, which is the price for four people. Hexenjäger and Hexenmeister can be played there by just three players, with a minimum price of €96. At Bruchtorwall it is €28 per person, at least €84 per group, which is the price for three people.

Online by PayPal or credit card when you book, or on site. You pay once for the whole group. Extra players, snacks and drinks can be paid for on site by debit card or in cash. Payment by invoice or bank transfer in advance is only possible by prior arrangement. You will receive a receipt for your accounts during your visit.

If your group size changes, we will adjust the price on site. It will not drop below a certain number of players per room, though. You pay the difference on site, or you receive it as a voucher if you paid online.

You can cancel or reschedule free of charge up to 72 hours before your game. If you have already paid, you will receive the amount as a voucher. After that, cancellation is generally no longer possible, but please feel free to get in touch with us.

Yes. You can choose the amount of the voucher freely, and it never expires. A voucher is valid at both locations.

Please arrive exactly 5 minutes before your start time, so for 18:30 at 18:25. That leaves time to lock away your belongings and gather as a team. Coming earlier is not worth it, because other groups are often still on site.

The game is set at 60 minutes. Including the introduction, you should plan about 1.5 hours.

Sophienstraße 40 is a 3 to 5 minute walk from the Luisenstraße stop (lines 3 and 5). You may only park in the courtyard there at weekends. For Bruchtorwall 6, take the tram to the Friedrich-Wilhelm-Platz stop; if you come by car, park in the Wallstraße multi-storey car park right next door.

Yes, you can buy drinks at both locations. You can't take them into the room, though.

No, your own food and drinks are not allowed.

No, unfortunately dogs are not allowed.

At Sophienstraße we recommend 5 to 9 people per room, at Bruchtorwall 3 to 6. Larger groups split across several rooms.

There is no upper limit, the games are made for adults who enjoy puzzles. Children can play from the age of 10, under 14 only with an adult. The exact minimum age depends on the room: The Secret Elixir is for ages 18 and up, Morrah Island and Dragons of Dublin for ages 16 and up.

We don't recommend bringing children under 2. Some rooms are very dark, some have loud sound effects, and you wouldn't be able to carry the child for the whole game.

Yes. The room is reserved exclusively for your group, no strangers play with you.

Yes. Our two locations have 11 rooms for up to 80 people. You can find out more under Events & Groups.

A room full of puzzles: you solve tasks, find hidden things, crack codes, combine objects and defuse traps.

Each room has its own theme, its own design and its own puzzles. The level of difficulty is roughly comparable, and every room can be solved in an hour if you work together as a team.

The puzzles call for very different skills, and getting stuck is part of the game. We follow your game and give you hints without spoiling your fun.

Many guests with claustrophobia have already played with us without any problems. The door you come in through is never locked, and the game master will let you out at any time. If you are unsure, get in touch with us beforehand.

Yes, all rooms are also available in English. You choose the game language when you book.

Yes, all rooms are air-conditioned, even in midsummer.